SLA Metrics

No more historic SLA reports: Get it (and fix it) in real timeThis vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.Computer World Australia - Jan 25 09:28am
The Cloud Service Provider's Guide to Maximizing Customer Valueby Eric Blum As more business-critical services move to the public cloud, service providers must offer more differentiated, nuanced, agile, and automated services to compete profitably in this market. Service providers may seek to drive value based on reliability, levels of security, and regulatory compliance. They can be flexible, allowing customers to easily change the amount and types of ...Computer Technology Review - Feb 07 09:34am
SevOne Announces Innovations in Network Performance Management With Latest Product ReleaseLONDON and WILMINGTON, DE-- - SevOne , the leader in network performance management, today announced the release of version 5 of the SevOne Performance Appliance Solution . This new release sets the foundation ...Marketwire via Yahoo! Finance - Jan 31 12:00am
Aternity® Recognized as the APM Leader in Delivering End User Experience Management for Cloud ServicesAternity Inc., the industry’s leader in end user experience management solutions for Global 1000 enterprises, announced today that it has received prestigious market and technology recognition in a newly published report by Enterprise Management Associates , a leading IT and data management research and consulting firm.Business Wire via Yahoo! Finance - Feb 01 05:47am

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